Working with Ian and his company was an absolute pleasure. I currently own 2 homes and have had 3 previous houses, so I’ve had experience with many contractors over the last 20 years and most are not good. My husband and I had a water intrusion issue (undisclosed to us during a house purchase) that we subsequently discovered for ourselves 6 months later in the rainy season. After meeting with many contactors to figure out how to execute the repair, we decided that their prices were outrageous even for just a patch job and we decided to do the right thing and replace all the wood siding with Hardie plank. My husband found Ian online, and we met with him. He is excellent at communication, through emails/text and/or phone calls. He was always pleasant to meet with and didn’t talk to me as if I was a dumb homeowner, which happens quite a bit in this industry. He was happy to answer all my questions and work with us on a documented design for adding architectural details so there was no questions on how the job would look. He and his crew were always punctual and professional. They finished the job ahead of schedule and did everything promised. Honestly, the water intrusion situation was very stressful, but Ian made it a pleasure to get resolved. I am so happy that we went with him and have had excellent results. My high-strung HOA was even happy about his work and gave us a compliment. I wholeheartedly recommend him, and I would be happy to talk to anyone wanting a reference about our pleasant experience. It isn’t every day that such a huge job is completed with such ease and professionalism. I 100% recommend working with Ian and Elite Home Exteriors NW – you won’t be disappointed!